1998: Mis-selling scandal was highlighted by several consumer magazines, due to it being a very poor quality product, due to the return from the costs.
2005: The Citizens Advice Bureau issues a number of complaints about the mis-selling of the financial product known as Payment Protection Insurance.
Nov 2005: The Financial Services Authority issues a provisional report regarding the selling of PPI and this report outlined the concern regarding the deception that had been committed by the number of lending institutions who had been selling PPI.
2006: September and October of 2006, saw the FCA slap fines on a few small lending companies. Borrowers who had been wrongly sold PPI began claiming back.
2007: In both January and February of 2007 the FSA again fined companies, but this time they were larger and the money involved was millions of pounds.
2008: The Competition Commission continues issuing the report about PPI sales and then followed up in April with another report which highlighted the issue.
2009: In May the FSA banned the sale of single premium PPI policies and in September they also announced very strict steps in order to protect the affected borrowers.
2010: Banks begin to seek a judicial review of the new measures by claiming that they imposed standards retrospectively. Sales of PPI banned.
2011: High court begins in January and it then leads to the High Court judge ruling against the banks.
2011 – Present: Since the rulings in 2011, there have been millions of people who have successfully claimed back the money that they were owed.;